STEP 4 · SMS TRACK
The conversation moves to text.
The bot fires an immediate text conversation sequence to capture the lead via SMS text messaging.
The mechanics
One call path. Two possible outcomes.
Your phone rings first, every time. When you do not answer, conditional forwarding sends the call to the standalone CalltoText.ai product you selected: SMS Bot or AI Voice Receptionist.
Call path
The first three steps are always the same.
STEP 1
Customer dials your real number.
STEP 2
Your phone rings normally for 20–25 seconds.
STEP 3
No answer → Carrier forwards the call to your CalltoText.ai platform line.
STEP 4 · VOICE TRACK
Clara answers the call live.
Our live conversational AI Voice Agent, Clara, speaks with the customer, handles natural verbal questions, and extracts the lead data.
Setup by phone type
We set this up with you at signup — it takes about five minutes.
AT&T & T-Mobile
Automatic ActivationGSM network conditional call forwarding code.
- Open your phone app, dial *61*[Your-SignalWire-Number]# and press call.
- This instantly configures your phone line to forward unanswered calls directly to CalltoText.ai.
Verizon
Automatic ActivationCDMA network conditional call forwarding code.
- Open your phone app, dial *71[Your-SignalWire-Number] and press call.
- Wait for the confirmation tone to safely route your missed calls to your virtual assistant.
Manual iPhone Settings
Use iOS settings to enable call forwarding when you prefer manual configuration.
- Navigate to iOS Settings -> Phone -> Call Forwarding.
- Toggle it on and type your unique platform number into the destination field.
Choose how missed calls get answered.
Compare the three plans within each standalone product.